ciee SEVILLE

SURVIVAL TIPS

HEALTH/EMERGENCY

112

European Emergency Number (like 911 in the U.S).

Emergency (fire, flood or blood) -> Call 112 first -> Then call the CIEE Seville Emergency Follow-Up Phone to report the incident to us so that we can assist with any follow-up steps.

Call 112
CIEE Emergency Follow-Up Phone:
+34 696 918 949Call CIEE Emergency Follow-Up Phone

Call us after you've called 112, or if you're going to the hospital/police station, so we can communicate with relevant parties in the US & Spain.

MEDICAL

In most cases you will have to pay up front, then file a claim with your insurance to be reimbursed.

Clínica HLA Santa IsabelAvenida Luis Montoto, 100 Seville
Tel. +34 696 180 574
[email protected]
View on map
Hospital Quirónsalud Sagrado CorazónC/ Rafael Salgado, 3, 41013 Sevilla
Appointments: +34 954 937 676
View on map · Hospital website

Always request a medical report from the doctor and keep copies of all your receipts. File a claim with your primary insurance company first. If your claim gets rejected, file one with iNext.

FILING A CLAIM WITH INEXT:
1) Search your e-mail inbox for your iNext policy number. If you can't find it, contact your Program Manager.
2) Go to www.inext.com/forms/claims/doc-op/ to download the Accident and Sickness Form.
3) Fill it out (make sure you sign it in all required places). All sums in the Expenses claimed table (page 2) need to be in US dollars - use Google for currency conversion. The Name of Provider in the same table is the name of the company issuing the receipt and is usually found at the very top of the receipt.
4) Take a photo of (phone camera):
a) the filled out form
b) all your receipts
c) the medical report
d) your passport page (the one with your photo and personal information)
e) your Spanish visa and the stamp from the day you landed in Europe
5) Send all of the pics taken in step 4 via e-mail to [email protected]

SAFETY BASICS

Crime incidents are often associated with three things that you control:

Keep safe

WHAT TO DO IF

You need to see a doctor (non-emergency)

1. Call one of the medical clinics listed on this poster to schedule an appointment. Should you require any additional support, contact your Program Manager.
2. Make sure you have enough money to cover the cost of your appointment (basic appointment cost is usually 70,00€ - 100,00€).
3. Ask for a medical report, keep the receipts.
4. If you are missing classes, ask for a doctor's note and inform your Program Manager.
5. Always follow up with your Program Manager.
6. File a reimbursement claim with your insurer.

Lost Your key

Inform your host family and Student Life Department. Please note that you will be charged the replacement set.

Note

For program details and other information, please consult your Participant Contract, Know Before You Go Canvas site and/or Canvas Community Site.

MAIN HOUSING RULES

TAXI

FreeNow (download on your phone). You will see the price in advance, monitor the taxi's arrival time, request accommodation for special needs - everything in the app.

You can also book a taxi with the PideTaxi app.

CIEE SEVILLE — LOCATIONS & CONTACT INFO

CIEE SevilleMuñoz y Pabón, 9
CP 41004. Seville, Spain
Tel +34 954 412 002
View on map
CIEE Center HoursMon - Thu: 8:30 am - 5:00 pm
Fridays: 9:00 am - 2:00 pm
Nearest metro: Puerta Jerez (line 1)
Nearest tram stops: Puerta Jerez, Prado San Sebastián
University of SevilleC/ San Fernando, 4, 41004 Seville
Nearest metro: Puerta Jerez (line 1)
Nearest tram stops: Puerta Jerez, Prado San Sebastián
University Pablo de OlavideCtra. de Utrera, 1, 41013 Seville
Nearest metro: Pablo de Olavide (line 1)
Facultad de Ciencias EconómicasCtra. de Utrera, 1, 41013 Seville
Nearest metro: San Bernardo (line 1)
Nearest tram stops: San Bernardo
EUSAC/ Plácido Fernández Viagas, 4,
Nearest metro: San Bernardo (line 1)
Nearest tram stops: San Bernardo

Contact info

Program Management[email protected]
Academics[email protected]
Student Life[email protected]
Social Media[email protected]